Accessibility Policy
Accessibility Policy
Purpose
Mountain Modern Supply is committed to ensuring accessibility for all individuals, including those with disabilities. We strive to create an inclusive environment that meets the diverse needs of our customers and community.
Scope
This policy applies to all employees, contractors, and third parties involved in creating or maintaining our services, products, and digital content.
Accessibility Standards
We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and aim to ensure that our website and digital content are accessible to all individuals. Our commitment includes:
- Perceivable: Ensuring that information and user interface components are presented in ways that all users can perceive.
- Operable: Making user interface components operable for everyone.
- Understandable: Providing information and user interfaces that are easy to understand.
- Robust: Ensuring our content is robust enough to work with current and future technologies, including assistive devices.
Commitments
- Training: We provide ongoing training to our staff on accessibility best practices to foster a culture of inclusivity.
- Continuous Improvement: We regularly review and enhance our practices to maintain compliance with accessibility standards.
- Feedback Mechanism: We encourage feedback regarding accessibility issues and are committed to addressing concerns promptly.
Contact Information
If you encounter any accessibility issues or have suggestions for improvement, please contact us at:
- Email: info@mountainmodernsupply.com
- Phone: 509-548-4858
- Mail: PO Box 158, Leavenworth, WA 98826
Review and Updates
This policy will be reviewed annually and updated as necessary to ensure compliance and effectiveness.
Effective Date: July 15, 2024
See something in our shops that isn't on our website?
We'll try to help! Please fill out this form along with a detailed description of the item you're looking to be shipped to you and we'll get back to you within 24-48 hours! This includes our sister stores Leavenworth Boutique and Remedy Forest & Home
*Orders placed through this form that are not on the website are subjected to shipping costs and will not include any promotions on our website
If you're not happy with your purchase and would like to return your item, please be aware that all shipping costs are non-refundable and items must be returned within 10 days of delivery